The terms that govern your use of this site and our work together.

Inkline Media ("Inkline", "we", "us", "our") operates this website from Ottawa, Ontario, Canada, and has done so as a working digital agency since 2003. These terms apply to your access to and use of this website and its content.

By using this site you agree to these terms. If you do not agree, please do not use the site. We may update these terms from time to time, and the version posted here is the one that applies when you visit.

Services we provide under a signed proposal, statement of work, or service agreement are governed by that agreement first. Where that agreement and these terms conflict, the signed agreement controls.

You may view, download, and print content from this site for your own reference and to evaluate working with us. You may not republish, resell, or systematically copy the site or its content without our written permission.

You agree not to use the site in any way that is unlawful, that interferes with its operation or security, or that attempts to gain unauthorized access to systems, accounts, or data behind it.

Some areas of our service, such as client support portals and project tooling, require an account and are governed by the access terms we provide with that account.

The Inkline name, logo, site design, written content, and other materials on this site are owned by Inkline or used under licence, and are protected by Canadian and international copyright and trademark law.

Ownership of work we produce under a client engagement, including deliverables, code, and creative, is assigned as set out in the relevant statement of work or service agreement. Nothing on this public site transfers any of those rights to you.

Third-party names, logos, and trademarks shown on this site (for example platforms we work with, or clients who have agreed to be named) remain the property of their respective owners.

Proposals, estimates, scopes, and timelines we share are based on the information available at the time and do not form a binding contract until both parties sign a written agreement.

Pricing quoted on this site or in marketing materials is indicative. The fees, scope, and service levels that apply to your engagement are the ones stated in your signed agreement.

We aim to respond to support requests within 2 business hours under an active care plan or support agreement. That response commitment applies only where it is set out in a current agreement with you, not to general enquiries from this site.

This site and the systems we build may link to or integrate with third-party services, such as CRM, marketing, hosting, and analytics platforms. We do not control those services and are not responsible for their content, availability, or practices.

Your use of a third-party platform is governed by that provider's own terms and privacy policy. We recommend you review them.

This website and its content are provided on an "as is" and "as available" basis. While we work to keep the information accurate and current, we make no warranty that it is complete, error free, or suitable for any particular purpose.

To the fullest extent permitted by law, Inkline is not liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this website. Liability connected to services we deliver is addressed in the relevant service agreement, which sets out the agreed limits.

Nothing in these terms limits liability that cannot be limited or excluded under applicable Canadian law.

Our handling of personal information is described in our privacy policy, which forms part of these terms. Please read it to understand what we collect and how we use it.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute relating to this site or these terms is subject to the courts of Ontario, Canada.

If any part of these terms is found to be unenforceable, the rest remains in effect.

Questions about these terms can go to Inkline Media in Ottawa, Ontario, Canada, through the contact page. We will point you to the right person.